Service & support

Service, spare parts and maintenance

Reliable service and spare parts supply is one of the most important questions when investing in equipment meant to last for decades.

A service organisation close to you

Our service organisation is built on a network of qualified local service partners who can be on site quickly to eliminate downtime.

A service agreement makes sure your lifts receive the right maintenance at the right intervals — for a long and trouble-free service life.

  • Preventive maintenance and inspection support
  • Rapid fault clearance through local partners
  • Agreements scaled to your operating intensity

Spare parts for as long as they are needed

Because our products stay in service for decades, our policy is to supply spare parts for every product we have sold, for as long as they are requested.

Provide the machine number and year of manufacture and we will identify the correct part and lead time.

Automatic lubrication

The Dendro automatic lubrication system uses cartridges with a high-temperature grease developed for our trapezoidal screws.

The system applies lubricant directly onto the lifting nut over 1–12 months depending on demand. Cartridges come in 60 ml and 120 ml — 60 ml produces less excess grease.

  • K1-0695 lubrication cartridge HT GL04 60 ml
  • K1-0384B lubrication cartridge HT GL04 120 ml
  • K2-0360 lubrication cartridge Food Grease AL 4601 60 ml

Installation, training and documentation

We assist with installation, commissioning and training of your technicians so the equipment is used safely from day one.

Manuals, product sheets and technical documents are supplied on delivery — contact us if you need another copy.

Need advice?

Tell us about your vehicles, premises and workflows — our engineers will specify the right lifting solution.

Contact us